If you’re still on the fence, check out our picks for the best small business accounting software to compare your options. Xero is cloud-based accounting software that has given QuickBooks a run for its money since 2006. Xero is a robust accounting solution with sophisticated accounting features, ample reports, 1,000+ integrations, and unlimited users.
Xero has never offered phone support and has relied on email support. It may take a day or two to get a response to your email, but there are plenty of other forms of support available. Despite a few shortcomings, we rated Xero 4.7/5 for its customer support. We’re committed to the security of your data and provide multiple layers of protection for the personal and financial information you trust to Xero. Find out more about Xero’s commitments to data protection and data security. Hubdoc is included in Xero Early, Growing and Established plans as long as it’s connected to your Xero subscription.
Unlike QuickBooks Desktop, Xero also has the mobility and modern UI of cloud-based software. Xero is powerful online accounting software for US small businesses. Manage your cash flow, track expenses, accept payments online, and much more – all without leaving Xero. Xero includes extensive features that make it suitable to handle complex accounting processes for small- and medium-sized businesses as well as larger ones. The software makes it easy to pay bills, claim expenses, accept payments, track projects, manage contracts, store files and more.
Xero may be harder to learn than a simpler invoicing platform like Square Invoices or Zoho Invoice. However, it’s generally considered easier than QuickBooks Online. Xero’s accounting software is highly rated among small businesses. Read our 2024 Xero review to find out if it’s the right solution for your business. Log in anytime, from anywhere, to send invoices, pay bills, and manage your cash flow.
This can be helpful if your company is growing fast, or you simply want the reassurance that there’s no limit to how many people can be part of the team. Xero, FreshBooks and QuickBooks all offer 30-day free trials and extensive features for online support, including a live chat, impairment definition email support and a knowledge base. All three of these offer the ability to scale their accounting for larger businesses and both Xero and QuickBooks offer specific training for accountants.
Transactions initiated by app partners may automatically contribute to your invoice limit. Use Xero accounting software to hop online with your employees, bookkeeper, or accountant – even if you’re on opposite sides of the world. Xero has a reputation for some of the strongest cloud security out there. Security measures include data encryption, two-step authentication, and 24/7 monitoring at multiple locations. Data is backed up daily across various servers, and regular security audits are performed.
We also ensure that the software offers most standard accounting features and reports, awarding higher rankings to those that provide advanced services, like tax filing. While Xero has a lot going for it, pricing increases, a lack of built-in payroll, and limited features on its least expensive plans are potential issues. Additionally, customer support has gone downhill since our last review. Still, despite the price ruling out the software for some small businesses, Xero has a lot to offer for medium and large businesses or those in need of multiple users. The mobile app works with Xero accounting software to help you run your small business from anywhere.
Zoho, for example, is accounting software with a free invoice platform that allows you to bill in multiple currencies. When rating accounting and invoicing software, we use a 47-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating. There is limited tax support, limited invoice templates, no built-in payroll, and a steep learning curve.
While the software is well-organized, it does have a steep learning curve (not as steep as QuickBooks, but it is more difficult to learn than other cloud-based options). It takes quite a while to explore all of the features it has to offer, but once you get acquainted with the software, Xero is fairly easy to use. Getting started is the most difficult part, and it’s this learning curve that lowered our ease of use rating to 3.8/5. FreshBooks offers unlimited time-tracking in its lowest-tier Lite plan, whereas Xero users would have to opt into the highest-tier Established plan for that feature. Our partners cannot pay us to guarantee favorable reviews of their products or services.